Protect your IT network infrastructure from disruptions and threats

Network infrastructure – encompassing routers, switches, firewalls, and wireless solutions – is one of the most critical elements of an organization's IT ecosystem. Network stability determines the reliability of data transmission, efficiency of information flows, process continuity, and data security. Even the most advanced network solutions require continuous maintenance to remain resilient to cybersecurity threats, maintain high operational performance, and help avoid disruptions that could negatively impact organizational operations.

Proactive Network Maintenance

Proactive network maintenance includes continuous device performance monitoring, software updates, access rights management, and incident prevention. This systematic and preventive approach allows timely identification of potential disruptions, reduces the risk of operational downtime, and maintains consistent IT infrastructure operation, ensuring its reliability and long-term stability.

Network Equipment Monitoring and Maintenance

Network equipment maintenance includes continuous system monitoring to ensure smooth operation, timely identification of potential issues, and prevention of disruptions that could affect IT infrastructure reliability.

Software Updates

Regular network equipment updates eliminate security vulnerabilities, optimize functionality, and help avoid operational disruptions, ensuring network system efficiency and consistent cybersecurity.

Fault and Incident Management

Network fault resolution involves identifying root causes, correcting errors, and making necessary equipment or configuration changes to quickly restore network functionality and minimize organizational operational downtime.

Network Equipment Configuration

Equipment configuration covers adaptation of all parameters, including backup creation, access control list administration, and network optimization. This systematic approach ensures both efficient network operation and compliance with cybersecurity policy, reducing downtime risk and protecting the organization from potential threats.

Network Maintenance Services

Network Analysis and Assessment

  • Client LAN and WLAN network equipment inventory (equipment and parameter analysis, network topology, etc.)

  • Additional insights and recommendations for improving managed network performance and risk assessment

Preventive Maintenance and Fault Prevention

  • Network device firmware version updates and patch deployment

  • Device configuration maintenance (backups, change and password management)

  • Equipment performance monitoring: CPU load, RAM utilization, system event log and other key factor monitoring

Fault Resolution and Recovery

  • Software fault resolution (updates, diagnostics, configuration changes)

  • Hardware fault identification and resolution

  • Network cable, connector, and switch problem identification and resolution

  • Mediation for warranty and post-warranty network equipment fault resolution

Additional Services

  • Client-requested equipment and configuration changes

  • Network cable switching with on-site visit

  • Mediation for software and hardware installation, updates, configuration, and maintenance

  • Replacement equipment provision